Stressed with your business online performance.This is is for you!!!Digital commerce is evolving at an ever-increasing rate. Online retailers are generating more revenue per hour than traditional brick and mortar outlets. The rise of e-commerce has also brought an influx of analytics tools to track customer spending habits, which helps businesses optimise their workflow by identifying opportunities for growth.”
However, with the explosion in technology and increased competition, it’s getting harder to monetise your business. However, e-commerce experts have identified a trend that will help you stand out from the crowd: Artificial intelligence (AI) powered digital commerce is here! AI will revolutionise how consumers are able to shop online. It is predicted that AI driven sales will reach $75 billion by 2022 out of global digital sales worth $4 trillion.
Artificial intelligence can help brands stay ahead of the competition by generating leads. AI powered lead generation allows businesses to tailor their sales strategies with precision. For example, using predictive analysis software sales reps can gain insights on customer prospects based on past purchase behavior.
AI tools are being used to help small businesses interact with their customers. Using chatbots, businesses can create a conversation with customers virtually by providing them with tailored information via the chatbot. The conversation is managed by an intermediary, which means businesses have full control of their brand image. Therefore, the chatbot can help small businesses grow.
With the rise of AI powered digital commerce brands can now use artificial intelligence to analyse customer behavior. Ultimately, the aim is to accurately predict consumer behavior and enable brands to offer a superior customer experience. For example, AI powered sales reps can determine how customers will react to a product based on past purchases.